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International

The EPES International division is focusing predominantly on the Asia-North America trade-lane where our experienced members have been navigating the freight forwarding and logistics field since 1982. The experience gained during this time, highlighted by our intimate understanding of USA Import trade, enables us to provide you with a diversified array of services that is tailor-fit to your needs. By utilizing the service of various freight carriers we are able to determine delivery, pricing and maintain responsibility for your goods until they are delivered at your door. EPES provides diversified logistics services that include extended capabilities and cutting-edge integrated technology, providing a better experience to our customers. EPES will customize its service offerings to cater to the global and regional logistics requirements of importers, exporters, retailers, manufacturers and department stores.

For more information about our International service, please call (888) 564-4666 or email us at international@epeslogistics.com.

Additional Terms and Conditions - International


Customer agrees and understands that the The Additional Terms and Conditions - International are subject to change and any such changes will be updated to this website when implemented. Customer also agrees it is their responsibility to review this website for any changes and acknowledges they will be bound by the current version of the Additional Terms and Conditions - International as presented herein at the time of the shipment.

Additionally, the Additional Terms and Conditions - International provided herein are in addition to and supplement the information provided under the Term and Conditions page of this EPES Logistics Services, Inc. website. For international shipments, should there by any dispute or discrepancy between these Additional Terms and Conditions - International and those set forth separately under the Terms and Conditions page, the Additional Terms and Conditions - International shall control.

PART 1 - TERMS & CONDITIONS OF SERVICE

The customer retains EPES Logistics Services ("EPES") as its agent to arrange transportation services and to provide logistics advice. These services include but are not limited to preparing and/or processing export declarations, booking, arranging for or confirming cargo space, preparing or processing delivery orders or dock receipts, preparing and/or processing bills of lading, arranging for crating, packing and unpacking, warehouse storage, and cargo insurance, handling freight or other monies advanced by shippers, or remitting or advancing freight or other monies or credit in connection with the dispatching of shipments, giving advice concerning letters of credit, licenses or inspections, or other documents or issues relating to the dispatch of cargo.

Customer agrees and understands that the Additional Terms and Conditions - International are subject to change and any such changes will be updated to this website when implemented. Customer also agrees it is their responsibility to review this website for any changes and acknowledges they will be bound by the current version of the Additional Terms and Conditions - International as presented herein at the time of the shipment.

Customer understands that EPES is not a carrier, but that EPES will use its best efforts to select and engage responsible carriers, warehouseman and other transportation intermediaries on behalf of the Customer. Customer understands that the terms and conditions of the storage receipts of warehouseman and contracts of carriage of the water, road, or air carriers which EPES retains will apply to Customer as if Customer had entered into those contracts itself.

1A) LIMITATION OF LIABILITY FOR LOSS, DAMAGE OR DELAY

EPES will not be liable for any loss, delay or damage to goods caused by a carrier. EPES will assert a claim for loss, damage, or delay against the carrier on behalf of the Customer, but the recovery on such claims will, in nearly every case, be limited by the terms of the underlying contracts of carriage. For truck transportation and domestic air transportation, liability for damage is typically limited to $0.50 per pound or$40 per article, whichever is less. In international air transportation damage is typically limited to 17 Special Drawing Rights per kilogram. For carriage by water damage is limited to $500 per package or customary freight unit.

EPES will not be liable for any loss, delay or damage to goods caused by acts of God, public authorities, strikes, labor disputes, weather, mechanical failures, civil commotion, acts of terrorism, hazards incident to a state of war, acts or omissions of customs, or defects in the goods being shipped. EPES will not be liable for any special, incidental or consequential damages including lost income, profits, interest, or loss of market, whether or not EPES had knowledge that such damages might be incurred.

UNLESS OTHERWISE SPECIFIED, IT SHALL BE PRESUMED THAT THE VALUE OF CUSTOMER'S GOODS DOES NOT EXCEED $0.50 PER POUND OR $40 PER ARTICLE, WHICHEVER IS LESS, AND CUSTOMER AGREES THAT EPES'S LIABILITY FOR ANY LOSS, DAMAGE, OR DELAY TO THE GOODS RESULTING FROM EPES'S NEGLIGENCE OR OTHER FAULT, IF ANY, WILL BE LIMITED BY THIS PRESUMPTION. CUSTOMER HAS THE OPTION OF PAYING SPECIAL COMPENSATION TO INCREASE THE LIABILITITY OF EPES BEYOND THESE LIMITS BY SPECIFYING THE ACTUAL CASH VALUE OF THE GOODS AND APPLYING FOR SEPARATE INSURANCE COVERAGE.

CUSTOMER IS ENCOURAGED TO PURCHASE FREIGHT INSURANCE OR TO INSTRUCT EPES TO PURCHASE FREIGHT INSURANCE ON ITS BEHALF IF THE AFORESAID LIMITATIONS POSE UNACCEPTABLE RISKS TO THE CUSTOMER.

EPES LOGISTICS SERVICES INC WILL ONLY HONOR INSURANCE CLAIMS WHEN A PREMIUM IS CHARGED ON ANY INVOICE AND COLLECTED BY EPES LOGISTICS SERVICES INC FOR THE SHIPMENT IN WHICH THE CLAIM OCCURRED.

1B) PROMPT NOTICE OF LOSS, DELAY OR DAMAGE REQUIRED

Customer agrees to inspect its shipment upon delivery and to give prompt notice of any damage or loss within 5 days of delivery. Customer agrees that EPES will not be held responsible for any loss or damage if notice of such loss or damage was not provided in writing to EPES within 5 days of delivery to the Customer. Customer agrees to monitor its shipment and to immediately give notice in writing to EPES of any delay. Any notice of delay must be made within 5 days of the Customer's anticipated date of delivery. Customer agrees that notification of delay does not invalidate EPES' limitation of liability set forth in paragraph 1(a) above.

1C) PAYMENT OF INVOICES REQUIRED BEFORE CONSIDERATION OF CLAIMS Customer agrees that EPES has no obligation to consider claims for loss, delay or damage, or to prosecute such claims against carriers or warehousemen on behalf of Customer if Customer has not paid EPES' invoices.

1D) EPES GIVEN A LIEN ON INSURANCE PROCEEDS Customer agrees that EPES shall have a lien in the amount of any unpaid invoices on any insurance proceeds issuing as a result loss, delay or damage to Customer's cargo.

1E) CLAIMS EXPIRE AFTER ONE-YEAR

PART 2 - PAYMENT TERMS AND CREDIT AGREEMENT

2A) PAYMENT GUARANTEED BY CUSTOMER

Customer guarantees payment for all services rendered and carriage arranged by EPES on Customer's behalf, no matter what person ordered the services or benefited there from.

2B) CUSTOMER BEARS RISK OF FOREIGN EXCHANGE FLUCTUATIONS

Estimates of service charges may have been given by EPES using current exchange rates. Actual charges may differ in accordance with variations in the currency exchange rate at the time service is provided.

2C) SERVICE FEES ACCRUE ON LATE PAYMENTS

Customer agrees to pay EPES' invoices per agreement. See credit agreement.

2D) EPES ENTITLED TO ATTORNEY FEES INCURRED IN COLLECTION

Customer agrees to pay EPES's attorney fees, costs and other expenses incurred in the event this account requires that an attorney be engaged for purposes of collection.

2E) EPES GIVEN A LIEN ON GOODS FOR UNPAID CHARGES

The Customer and the consignee or holder of or assignee on any bill of lading shall be jointly and severally liable for all unpaid charges for services provided under this agreement. When EPES is instructed to collect charges from any person or entity other than the Customer, the Customer shall remain liable for the charges and interest if EPES is not paid.

EPES SHALL HAVE A CONTINUING LIEN ON ANY AND ALL PROPERTY (AND DOCUMENTS RELATING THERETO) OF CUSTOMER, IN EPES'S ACTUAL OR CONSTRUCTIVE POSSESSION, CUSTODY, OR CONTROL OR EN ROUTE, WHICH LIEN SHALL SURVIVE DELIVERY, FOR ALL CHARGES, EXPENSES OR ADVANCES OWED TO EPES IN CONNECTION WITH THE SHIPMENT ON WHICH THE LIEN IS CLAIMED, PRIOR SHIPMENTS OF CUSTOMER, OR BOTH. CUSTOMS DUTIES, TRANSPORTATION CHARGES, AND RELATED PAYMENTS ADVANCED BY EPES SHALL BE DEEMED PAID IN TRUST ON BEHALF OF CUSTOMER AND TREATED AS PASS THROUGH PAYMENTS MADE ON BEHALF OF CUSTOMER FOR WHICH EPES IS ACTING AS A MERE CONDUIT. EPES MAY SELL AT PUBLIC AUCTION OR PRIVATE SALE, UPON WRITTEN NOTICE VIA EMAIL OR REGISTERED MAIL TO CUSTOMER, THE GOODS, WARES AND/OR MERCHANDISE OR SO MUCH AS MAY BE NECESSARY TO SATISFY SUCH LIEN AND THE COSTS OF RECOVERY, INCLUDING THE VALUE OF MANAGEMENT TIME AND EFFORT, AND APPLY THE NET PROCEEDS OF SUCH SALE TO THE PAYMENT OF THE AMOUNT DUE TO EPES. THE SURPLUS, IF ANY, FROM SUCH SALE SHALL BE TRANSMITTED TO CUSTOMER, AND CUSTOMER SHALL BE LIABLE FOR ANY DEFICIENCY IN THE SALE.

Customer agrees to sign any notice of a security interest whether in the form of UCC-1 or other form we request. Customer appoints EPES as its attorney-in-fact to sign any such notice on Customer's behalf in the event Customer fails to sign it immediately upon EPES' request.

2F) PERMISSION TO RECEIVE CREDIT INFORMATION

Customer authorizes EPES to obtain Credit Reports on Customer or any individuals listed on Part 6 or to obtain credit and funding information from Customer's bank, or other persons or entities listed as references below. It is understood that any such credit information will be held in strict confidence and used only in consideration of this application for credit. Customer further agrees to supply such additional information as may be required by EPES to warrant future extensions of credit or enable EPES to perfect liens or to recover upon any bond issued.

For a copy of our Service Agreement and Credit Application, please click here.

For a summary of the Terms & Conditions governing domestic shipments, please click here.

 


P.O. Box 35884 Greensboro NC, 27425-5884
Phone: 800-659-1117
Fax: 866-431-1416

Mon-Fri 0730-1730
Sat: 0800-1200

After Hours:
336-665-1553 x1927


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IN THE PRESS

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Congratulations are in order for the entire EPES Logistics Services, Inc. team who was just named The 2016 #2 Best Place to Work in the Triad. ...

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