Carrier Payment Status

quality objectives

Epes Logistics Quality Objectives

The quality objectives are communicated in such a way those employees at Epes Logistics can contribute to their achievement. Responsibility for deployment of quality goals is defined as part of individual job descriptions. Each employee is provided performance feedback associated with quality goal achievement. The quality goals are measurable and consistent with the quality policy.

  • Understand and meet core customer and carrier needs to maximize their satisfaction with our service.
  • Maintain a work environment that ensures employees are prepared for and have the authority to impact company success.
  • Measure key company operational elements for efficiency and improvement
  • Manage the effectiveness of our work flow and problem resolution process to promote financial growth and company stability
  • Maintain the effectiveness and suitability of our Quality Management System through continual improvement.

Epes Logistics Services, Inc.